FAQs

Why choose bespoke pet grooming?

Bespoke dog grooming offers a stress free environment for you and your pet. Imagine being able to have a happy, friendly, groomer greet you at studio door where your dog will no longer have to be groomed in an environment with the potential of exposure to the stress of other barking dogs. Never again will your pet have to wait hours on end in a cage, listening to the unfamiliar cries of other animals waiting for their turn to be groomed. You and your dog will always have the same groomer available to talk to and go over your personalized one-on-one service. We utilize a luxury bathing system that not only gets your dog squeeky clean, but provides great relief for dogs with hip displaysia, muscle aches, and arthritis. We maintain a clean, sanitary, professional environment. We only use safe, all natural, organic, detergent-free, pesticide-free products on your pet. Our state of the art studio ensures that you and your best friend have a professional, positive, stress free and relaxing grooming experience.

What can I expect when booking an appointment with Blenheim and Blue?

You can expect nothing less than a 5 star experience from Blenheim and Blue. Our mission is to provide the highest standard of pet grooming, and a special experience for our clients – both human and pet. We begin all our appointments by asking you detailed questions about your pet’s health, grooming history and your grooming expectations, going over your pet from nose to tail.  After our discussion we will whisk your dog away to be bathed and styled, returning your dog clean and feeling great.

What areas does Blenheim and Blue service?

We are located in a rural location just outside Wessington, close to Alfreton, Crich and Matlock.

Do you charge extra for matted pets?

Although our services include almost everything, we do charge extra for dematting and/or shaving a matted coat. We will never tack on extra fees without discussing it you first or initially at the consultation.

What is your cancelation policy?

In the unlikely event that you do not cancel your appointment 48 hours in advance a 20 pound fee will be charged to your account.

Do you take credit cards?

We accept cash, credit and debit cards, and cheques.

My schedule is really busy, do you work in the evening or at the weekend?

Yes.  I work from 9am to 9pm Wednesday through Friday and every other Saturday.

Grooming salons keep my pet sometimes all day, how long will you take?

Grooming salons take in a high volume of animals every day. Your animal is often in a cage surrounded by barking dogs all day whilst they wait to be groomed. With my bespoke individual serviceI average 1.5-2 hours maximum.

How old does an animal have to be to have their first spa day?

An early start on a grooming regimen is helping the groomer and your best friend start off on the right paw. Grooming is something your pet will need monthly for the rest of their lives so sooner the better! We recommend starting after 12 weeks of age, after appropriate shots have been administered and puppy is weaned and healthy.

Do you provide a handstripping service?

No, unfortunately due to injury, I no longer offer handstripping service.

FINE PRINT

Please note that all rates that are given over the phone are an estimate. Although the majority of our services are all inclusive, services such as dematting and special handling can increase your rate. All of this would be discussed before your dog’s spa treatments begin.