FAQs

Why chose mobile pet grooming?

Mobile dog grooming offers a stress free environment for you and your pet. Imagine not wrestling your dog into a car or taxi and taking the time out of your day to reach the grooming salon. Imagine being able to have a happy, friendly, groomer greet you at your home or office where your dog will no longer have to be groomed in an environment with the potential of exposure to illness, fleas, and the stress of other barking dogs. Never again will your pet have to wait hours on end in a cage, listening to the unfamiliar cries of other animals waiting for their turn to be groomed. You and your dog will always have the same groomer available to talk to and go over your personalized one-on-one service. We utilize a Hydrobath luxury bathing system that not only gets your dog squeeky clean, but provides great relief for dogs with hip displaysia, muscle aches, and arthritis. We maintain a clean, sanitary, professional environment. We only use safe, all natural, organic, detergent-free, pesticide-free products on your pet. Our state of the art grooming van ensures that you and your best friend have a professional, positive, stress free and relaxing grooming experience.

What can I expect when booking an appointment with Blenheim and Blue?

You can expect nothing less than a 5 star experience from Blenheim and Blue. First time clients are welcome to take a guided tour through our state of the art mobile grooming van. Our mission is to provide the highest standard of pet grooming, and a special experience for our clients – both human and pet. We begin all our appointments by asking you detailed questions about your pet’s health, grooming history and your grooming expectations, going over your pet from nose to tail.  After our discussion we will whisk your dog away to the van to be bathed and styled, returning your dog clean and feeling great whilst you relax in your home.

What areas does Blenheim and Blue service?

We currently serve Alfreton, Ashover, Bakewell, Bonsall, Carsington, Chesterfield, Clay Cross, Chesterfield, Crich, Cromford, Darley Dale, Higham, Holymoorside, Matlock, New Tupton, North Wingfield, Rowsley, Stretton, Tansley, Wessington, Wingerworth, Winster and Wirksworth.

Do you use our electricity or water?

All we need to do is park outside your house and plug in an electricity cable. The grooming van has a water heater and water storage for the hydrobath. All of the grooming process is completed within the van, leaving your house mess free!

Can I see the inside of your van?

Absolutely! We are very proud of our state of the art mobile grooming van and happy to give you a tour when we arrive for your appointment. We just ask for privacy whilst grooming your dog. Sometimes pets can become distressed during the grooming process when they see their mommies and daddies and it can make it difficult to safely complete their grooming treatments. If you have wifi we are happy to provide a live feed of the groom via “FaceTime” or “Skype”.

Tell me more about your grooming van?

Our van is a state of the art self contained mobile grooming unit containing a luxury hydrobath that can hold the largest breeds with room to spare. In addition, it comes with a stainless steel shelf to raise the tiniest of breeds 20cm up so they don’t feel overwhelmed in a large tub. Hydrobaths provide an effective, enjoyable, hassle-free bathing experience. The built in pump and heating unit create a warmed, pressurised shampoo solution which allows full penetration into the coat for fast, effective superior bathing even on the thickest of coats. The bath has a removable gate which is important for older dogs with hip problems ensuring your pet doesn’t injure himself hopping in and out of the bath. Our grooming table lowers all the way to the floor for a smooth and stress free ride up to grooming height. A comfortable pet is a happy pet, so we have installed an amazing climate control system. Rest assured when it is cold outside my van is toasty and warm. We have a roof mounted extractor fan to keep your pet cool on those scorching sunny days.

Do you charge extra for matted pets?

Although our services include almost everything, we do charge extra for dematting and/or shaving a matted coat. We will never tack on extra fees without discussing it you first or initially at the consultation.

What is your cancelation policy?

In the unlikely event that you do not cancel your appointment 48 hours in advance a 20 pound fee will be charged to your account.

Do you take credit cards?

We accept cash, credit and debit cards, and cheques.

My schedule is really busy, can you visit me in the evening or at the weekend?

Appointments can be made at the weekend or in the evening or early morning to suit your schedule.  After my first few visits I am more then happy to serve you and your dog without you present. You can leave keys with me or with a neighbor and you can come home to a clean and happy pet.

Grooming salons keep my pet sometimes all day, how long does mobile grooming take?

Grooming salons take in a high volume of animals every day. Your animal is often in a cage surrounded by barking dogs all day whilst they wait to be groomed. Mobile grooming is a one-on-one service. On average animals take 1.5-2.5 hours to groom.

How old does an animal have to be to have their first spa day?

An early start on a grooming regimen is helping the groomer and your best friend start off on the right paw. Grooming is something your pet will need monthly for the rest of their lives so sooner the better! We recommend starting after 10 weeks of age, after appropriate shots have been administered and puppy is weaned and healthy.

Do you provide a handstripping service?

Yes we do! We are experienced in maintaining the proper coat of your terrier breed.

Do you accept animals that have been sedated or do you sedate animals yourself?

A mobile grooming salon is a great solution for animals that have anxiety from being at the groomers since its a very peaceful one on one experience. With that being said if you are still concerned that your pet may still need to be sedated while in our care, then your pet should be groomed under a veterinarians supervision. We do provide aromatherapy and your choice of music whilst your pet is in our care.

FINE PRINT

Please note that all rates that are given over the phone are an estimate. Although the majority of our services are all inclusive, services such as dematting and special handling can increase your rate. All of this would be discussed before your dog’s spa treatments begin.